skirt thing

We want you to be happy and madly in love with your skirt thing purchase so you can spread the love with other people so we all go to great lengths!

Please contact us at carly@skirtthing.com with any comments, questions or feedback. We’d also like to hear what you love about your skirt thing product.  We'll help you find the right style and fit and make sure that you’re happy.

 

Returns & Exchange Info
If you are not completely happy with your order, we’re happy to return or exchange it within 14 days from the date you received it.  The clothing must be in the original condition and not be worn, soiled, damaged, washed or altered.  Returned or exchanged merchandise should include all tags, including the bookmark poem tag.

 

You can only exchange or return items that were originally purchased on the skirtthing.com website.  Items purchased at one of our retailers, must be returned to them directly.

 

Please contact us at carly@skirtthing.com or call 416-569-0424 for a return authorization at which time you may ship the package via the postal carrier of your choice, at your own expense. 

 

We are not responsible for damage that might occur to the item(s) in transit back to us.  Please make sure that the items are returned in sturdy packaging, similar to the way the items were originally sent to you. 

 

Please use an insured and traceable shipping method such as Canada Post, USPS, UPS, and FedEx, to ensure the package arrives back to us safely.

 

You are responsible for the shipping fees on the return or exchange order unless you are exchanging an item because we made a mistake.  Your new order will be shipped via Standard delivery shipping option at our expense, if it is our mistake!

 

You will be credited or sent your requested exchange within 5 business days, after it is inspected and approved by us.  You will receive your order within 7 business days from when it was sent.

 

Original shipping and handling fees are not refundable.

 

We will make every effort to ensure that shipping gets to you within the above stated times.

 

How to Return or Exchange:

Please attach the original invoice to the outside of the packaging.  You can put an invoice in the envelope and attach the envelope to the outside of the packaging or use the postal carrier's plastic bag for customs documentation and shipping manifests. 

Returns and exchanges sent without proper customs documentation will not be accepted and will be returned to the sender.

Returned items that meet our return guidelines will be processed within 5 business days from the day the item(s) are received by us.  Items are thoroughly inspected before returns are processed and will not be accepted if they have been worn, damaged, washed or altered or if they do not have their original tags attached, including the bookmark poem tag.

Returned items are refunded at the original purchase price, plus applicable sales tax, in the form of the original method of payment.  Allow 3-5 business days for the credit to show on your account. 

Shipping charges are not refundable. 

Sale items are a final sale.

 

International customers returning items back to Canada, please make sure that you properly complete customs declaration form to avoid any customs fees & duties.  On the customs declaration form please indicate "CANADIAN GOODS RETURNING FOR REFUND OR EXCHANGE".  Please also attach original invoice to the outside of the packaging.

 

Returns and exchanges sent without proper customs documentation will not be accepted and will be returned to the sender.

Returned items that meet our return guidelines will be processed within 5 business days from the day the item(s) are received by us.  Items are thoroughly inspected before returns are processed and will not be accepted if they have been worn, damaged, washed or altered or if they do not have all their original tags attached.  Once a return is processed we will notify you via email.

Returned items are refunded at the original purchase price, plus applicable sales tax, in the form
of the original method of payment. Allow 3-5 business days for the credit to show on your account. 

Shipping charges are not refundable.

Sale items are a final sale.

 

 

 

 

 

 

 

 

 

 

 

skirt thing

it's simply a skirt or
a dress extension
or sometimes a little dress!

go to great lengths
in fashion & in life...

flexible,
stylish,
sexy...
skirt thing

have you got it?


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